Dealing with Problem Clients ­ Fencing in the Friendly Monsters

Spend time talking with a group of web business owners and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any business owner can take to contain the impact of a bad client. In this session, we will explain the how to create a system that preserves workflow and keeps problem clients in check.

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