Jeff is a program manager at Microsoft, where he currently looks after a WordPress site that computer scientists at Microsoft Research use to tell the world about the amazing things they’re dreaming up. Prior to this, Jeff spent time at MSN.com in both editorial and engineering roles. Prior still, he spent several years managing a production and editorial team that ran Microsoft’s corporate blog and news/PR site. In all these roles, Jeff has spent an inordinate amount of time complaining about a CMS he had to use, listening to complaints about a CMS he helped build, or both. Thankfully, working with WordPress for the past year has renewed his faith that it may indeed be possible to build a publishing tool that people don’t dread using.